Privacy & cookies.

Last updated: 19 October 2026

Who is responsible?

LIWAVE INTERNATIONAL LIMITED operates this website and is responsible for the personal information described here. Contact care@liwaveinternational.com for privacy enquiries.

Information and purposes

We process information you provide when you contact us or create an account, such as your name, contact details and enquiry. When you submit an order request, this also includes order, delivery and billing details. We use this information to respond to you and provide the service you request, take steps towards or fulfil a contract, meet legal obligations and, where appropriate, pursue our legitimate interests in website security and customer support.

Website operation

Our hosting and infrastructure providers process technical information such as IP addresses, requests and security logs to deliver and protect the website. Essential WordPress and WooCommerce cookies support functions such as sign-in and shopping bags. We do not currently enable marketing tracking on this site. If optional cookies are introduced, we will provide appropriate choices before using them.

Sharing and international processing

Information is shared only as needed with service providers that support the website, customer service and, when available, payment and delivery. Technical infrastructure may process information outside the UK; where required, appropriate safeguards must apply. We do not sell your personal information.

Keeping information

We keep information for as long as needed for the purpose for which it was collected, including responding to enquiries, providing account services and meeting applicable record-keeping obligations. You can ask us about the retention of information relating to you.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your information, or object to processing. Where processing relies on consent, you may withdraw it. Contact us to exercise your rights. You may also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.